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GRAS Sound & Vibration 

Headquarter | gras@grasacoustics.com
UK       | sales-uk@grasacoustics.com
USA    | sales-usa@grasacoustics.com
China | cnsales@grasacoustics.com


GRAS worldwide

Privacy Policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use which, together with our privacy policy, governs GRAS Sound & Vibration' relationship with you in relation to this website.

The term 'GRAS Sound & Vibration' or 'GRAS' or 'us' or 'we' refers to the owner of the website whose registered office is GRAS Sound & Vibration, Skovlytoften 33, DK-2840 Holte, Denmark. Our company registration number is DK-27160921. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you allow cookies to be used, we may store the following personal information for use by third parties: IP address, operating system and browser type.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors fully permitted by law.
  • Your use of any information or material on this website is entirely at your own risk for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited, to the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice which forms part of these terms and conditions.
  • All trademarks reproduced on this website, which are not the property of or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Privacy

GRAS Sound & Vibration is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

GRAS Sound & Vibration may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective as of 25 May 2018.

What we collect

We may collect the following information:

  • name and job title

  • contact information, including e-mail address

  • demographic information such as postcode, preferences and interests

  • other information relevant to customer surveys and/or offers

What we do with the information we collect

We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:

  • internal record keeping

  • improving our products and services

Since GRAS Sound & Vibration is part of Axiometrix Solutions and often offer combined services and solutions, we may share your contact information and purchasing history with our sister companies Audio Precision or imc Test & Measurement.

Your rights as a data subject

As a data subject whose personal information we hold, you have certain rights. If you wish to exercise any of these rights, please e-mail gdpr@grasacoustics.com or use the information supplied in the Contact us section below. To process your request, we will ask you to provide two valid forms of identification for verification purposes.

Your rights are as follows:

The right to be informed

As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.

The right of access

You may request a copy of the personal data we hold about you free of charge. Once we have verified your identity and, if relevant, the authority of any third-party requestor, we will provide access to the personal data we hold about you as well as the following information:

  • the purposes of processing your data
  • the categories of personal data concerned
  • the recipients to whom the personal data has been disclosed
  • the retention period or envisioned retention period for your personal data
  • when personal data has been collected from a third party as well as the source of the personal data

If there are exceptional circumstances that mean we can refuse to provide the information, we will explain them. If requests are frivolous or vexatious, we reserve the right to refuse them. If answering requests is likely to require additional time or occasions unreasonable expense (which you may have to meet), we will inform you.

The right to rectification

If you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data. This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.

The right to erasure (the "right to be forgotten")

Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.

The right to restrict processing

You may ask us to stop processing your personal data. We will still hold the data, but will not process it any further. This right is an alternative to the right to erasure. If one of the following conditions applies, you may exercise the right to restrict processing:

  • the accuracy of the personal data is contested
  • processing of the personal data is unlawful
  • we no longer need the personal data for processing, but the personal data is required for part of a legal process
  • the right to object has been exercised and processing is restricted pending a decision on the status of the processing

The right to data portability

You may request your set of personal data be transferred to another controller or processor provided in a commonly used and machine-readable format. This right is only available, if the original processing was based on consent, the processing is by automated means and, if the processing is based on the fulfilment of a contractual obligation.

The right to object

You have the right to object to our processing of your data where:

  • processing is based on legitimate interest
  • processing is for the purpose of direct marketing
  • processing is for the purposes of scientific or historic research or
  • processing involves automated decision-making and profiling

Security

We are committed to ensure that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For detailed information on how we use cookies, please refer to our cookie policy also available on our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

When signing up for arrangements and webinars

Purpose

When signing up for events and webinars (hereinafter called events) we will handle your personal data with the purpose of registering your participation and sending you service messages about the event and related information. It will also be used for sending you offers and other marketing materials.

The given information will not be used for subscription of potential newsletters unless you have given your express consent at sign up.

The legal basis for us to handle your personal information

Our handling of your data is based on your approval when signing in. Please notice that you can withdraw your acceptance at any time. However, when doing so you will lose your participation in the event.

Kinds of personal information and their sources

We register names, e-mails, country of residence and company name. All information comes from the participants themselves.

Will the information be shared with anyone else?

The information about webinars will be shared with LinkedIn, which administers the webinars. We will administer information related to other kinds of events ourselves. Furthermore, the information will be shared with our agents and local distributors for sending marketing materials.
 

We share your data with other organisations that we use to process data ‘the Data Processor’. Such processing will be for specific limited purposes and in compliance with a ‘Data Processing Contract’. We take all reasonable measures to secure your personal data while it is being processed by the Data Processor. 

We contract with The Call Business Limited, a company registered in the United Kingdom, to process your data for the specific purposes of ‘business development’ who may contact you on our behalf. The Call Business Limited is a Data Processor, and we are the Data Controller. You can find their privacy policy at www.thecallbusiness.com/privacy-policy

Storage of the information

GRAS Sound & Vibration will safely store the information as long as we find use for it or you specifically ask us to delete it. We store the information inhouse. Your request for deletion or insight can be sent to gdpr@grasacoustics.com.

Profiling and automatic decisions

Your information will neither be used for profiling nor automatic decisions.

Third-party cookies

E-data

When filling in the form and clicking on "Get Documents", we log the following data:

- e-mail adress
- model and serial number
- IP-adress
- date and time

When the user opens/reads the e-mail, we log the following data and link it to the complete log for the e-mail address:

- date and time
- IP-adress

When the user clicks on "Download", we log the following data to the complete log for the e-mail address:

- date and time
- chosen file
- IP-adress

Get quote

When filling in the form and clicking on "Get Quote", we log the following data:

- name
- company  
- e-mail adress 
- model and quantity 
- country 
 

Login

When filling in the form and clicking on "Register", we log the following data:

- name
- company 
- country
- state/zip code 
- e-mail adress 
- celullar phone 
- industry 

Contact us

When filling in the form and clicking on "Send", we log the following data:

- name 
- company
- country  
- e-mail adress 
- comment
 

Use of Mouseflow

Our website uses Mouseflow, a web analytics tool provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. Data processing is for the purpose of analyzing this website and its visitors. For this purpose, data is collected for marketing and optimization purposes and stored within the EU. From this data, usage profiles can be created under a pseudonym. Cookies can be used for this purpose. With the web analysis tool Mouseflow, randomly selected individual visits (only with anonymized IP address) are recorded. This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website. The data collected with Mouseflow will not be used to personally identify the visitor to this website without the separately granted consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym. The processing is based on Art. 6 (1) a) GDPR (consent). You have the right to revoke your consent at any time. To do so, you can deactivate a recording on all websites that use Mouseflow globally for your currently used browser under the following link: mouseflow.de/opt-out/

Use of PiwikPro

This website uses the Consent Management Tool of Piwik PRO Analytics Suite ("Piwik PRO") of the company Piwik PRO GmbH, Kurfürstendamm 21 - 10719 Berlin, see piwik.pro.
This software is used to collect data for the needs-based design of our website and for statistical analysis of visitor flows for marketing and optimization purposes. In the process, pseudonymous usage profiles are also created. For this purpose, cookies are used which are stored on your computer and which enable a pseudonymous analysis of your use of our website. The IP address is shortened immediately after collection and before it is stored. Piwik PRO always analyzes the use of our website anonymously. If the user gives his consent for Analytics, the analysis of the use of our website is enriched pseudonymously. This then makes it possible, for example, to recognize returning users and run more accurate analyses.
You can determine in the pop-up "Privacy settings" and subsequently in the footer via the link "Privacy settings" whether you allow us to use PIWIK PRO as described. If you decide against this, a PIWIK PRO deactivation cookie will be stored on your end device ("opt-out" cookie). Please note that your browser must accept cookies in order to drop this cookie. If you delete the deactivation cookie, you may have to decide here again.
The Consent Management Tool includes the element of a graphical user interface, so-called "pop-up", to request privacy settings. With the "Privacy settings" pop-up, we actively ask for your permission when you first visit our site whether we may collect analytical data about your user behavior. Likewise, you can use the pop-up "Privacy settings" to decide for yourself whether external content is displayed on our site. The use of the Consent Management Tool is based on legitimate interest according to Art 6 para. 1 lit f. GDPR (legitimate interest) and the requirements of § 25 TTDS, the use of the then selected cookies is based on your consent according to Art. 6 para. 1 lit. a GDPR.
For more information on the privacy policy of Piwik PRO and the data collected, please visit: help.piwik.pro/support/privacy/what-data-does-piwik-pro-collect/
If you do not want Piwik PRO to use cookies and/or evaluate your data, you have the option to object (opt-out): You can object to the use of your data with one click. In this case, a so-called opt-out cookie is stored in your browser, which means that PiwikPro does not collect any session data.

Edit cookie settings

 Please note: If you delete your cookies, this will result in the opt-out cookie also being deleted and you may have to reactivate it.

Controlling your personal information

The data we collect might be shared with associated companies, distributors and partners for offering you a complete solution of products or services for your business needs. We may use your personal information to send you promotions.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held about you, please write to gdpr@grasacoustics.com.

Alternatively, you can contact us at our head office using the following postal address or telephone number:

GRAS Sound & Vibration
Att.: Administration
Skovlytoften 33
DK-2840 Holte, Denmark
Tel: +45 4566 4046

You can also contact The Danish Data Protection Agency, an independent authority that supervises compliance with the rules on protection of personal data through their website: https://www.datatilsynet.dk/.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible at the above address. We will promptly correct any information found to be incorrect.